Social Media Marketing Can Help your Business to Grow

Social media help get the word out about your business, in fact, 82 percent of small business owners are using most major sites like Facebook, Twitter, LinkedIn, Pinterest, and Instagram to help grow their businesses.

Social media is popular, you don’t need to be a dedicated reader of tech blogs or an expert in online marketing to know that social media is really popular among consumers. Social media sites are becoming the go to place for consumers who want to learn more about a business. That’s because these sites allow businesses to offer the most up to date information about anything from products, services, or upcoming events. For most small businesses used Facebook to advertise their products because of the 1.7 billion monthly active users of facebook that you can use to get your brand at the top social media marketing.

But even more important than the exposure, it provides you with the opportunity to grow relationships with your target audience. Your fans, followers, and connections are people who know your organization, have likely done business with you in the past, and will be most likely to tell their friends about you. And you can ask your customers to share their thoughts, questions, and ideas to get to know them better. You can respond just as fast, without having to pick up the phone or worry the customer isn’t seeing your response. This will allow you to showcase just how much you care about providing a memorable experience and will ensure that no customer inquiry goes unnoticed. And by monitoring social media for customer feedback and offering a response, you can drive real business results.

Businesses that engage with customer service requests via social media earn 20-40 percent more revenue per customer.